Ravensdown is not here to maximise profit at the expense of our natural environment, safety or our local communities. Returns for shareholders take many forms including new products, expertise and technology that help them reduce environmental impact and optimise value from the land.

Quality products

• Between 2015 and 2018, we invested a massive $100 million in our manufacturing and stores network including new loaders, conveyors, roofing and high precision blending machinery - all without going to external providers of funds or our shareholders. This has a direct impact on quality of products as well as on safety and efficiency.
• We are making good progress on a long-term $17 million asbestos replacement programme and are already seeing better product quality as the replacement roofing makes the stores lighter and drier.
• We know quality matters to our customers and spreaders. For the past three years, a consistent 82% of customers have stated that fertiliser quality is excellent or very good and this means there is still room to improve from a high base.

Quality people

• We have the largest farm environmental consultancy and the largest number of certified nutrient management advisors in the country.
• Since starting in 2013, our environmental consulting business has delivered more than 33,000 contracted hours of effort helping farmers with their mitigations and compliance needs.
• The 2018 customer survey revealed that over 90% trusted the advice they received from their Ravensdown advisors and agreed it was based on sound science.
• Staff engagement is in the top quartile of the AON Hewitt surveyed employers. Training is among the best in the sector and average staff turnover over the past five years is a low 8.8% so that relative continuity of service is maintained.